We had an IT problem at work today - something had broken that meant lots of things didn't work (including the database we need to do all our work and external e-mail). I liked the e-mail they sent out, which included this segment:
"The current major ICT incident remains in progress, but a resolution path has now been identified. Services will be restored on the basis of business criticality."
I think I posted one of their comments last time a major 'incident' occurred. It might only be me that finds these amusing. Hee hee...
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